Privacy Policy
Ojai Mountain Farm
Last updated: May 2026
The Short Version
We collect only what we need, we don't sell your information to anyone, and we'll always be straight with you about how your data is used. That's the spirit of everything we do at OMF — the privacy policy is no different.
1. Who We Are
Ojai Mountain Farm ("OMF," "we," "us," or "our") operates this website and the services associated with it, including our online store, reservation system, and any email communications. We are located in Ojai, California.
If you have questions about this policy or how we handle your information, you can reach us at:
Ojai Mountain Farm
Ojai, California 93023
website@ojaimountainfarm.com
2. What Information We Collect
We collect information in two ways: what you give us directly, and what we gather automatically when you visit our site.
Information you provide directly:
- Name, email address, phone number, and mailing address when you place an order, make a reservation, or sign up for our newsletter
- Payment information when you make a purchase (processed securely through our payment provider — we do not store your full card details)
- Any messages or inquiries you send us
Information collected automatically:
- Basic usage data such as pages visited, time spent on the site, and how you arrived here
- Device and browser information
- IP address and general location data
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill orders and reservations
- Communicate with you about your purchase, reservation, or inquiry
- Send newsletters and updates, if you've opted in
- Improve our website and understand how visitors use it
- Comply with legal obligations
We do not use your information for automated decision-making or profiling.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. Full stop.
We may share your information with trusted third-party service providers who help us operate our website and business — including payment processors, email platforms, and website hosting services. These providers are permitted to use your information only to perform services on our behalf and are required to keep it confidential.
We may also disclose your information if required to do so by law, or to protect the rights, property, or safety of OMF, our customers, or others.
5. Data Retention
We keep your information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you'd like us to delete your information, please contact us and we'll take care of it promptly.
6. Cookies
Our website uses cookies — small text files stored on your device — to help the site function properly and to understand how visitors use it. We use:
- Essential cookies — necessary for the site to work
- Analytics cookies — to understand traffic and usage patterns (we use anonymized data only)
You can control cookie settings through your browser at any time. Disabling cookies may affect some functionality of the site.
7. Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Access the information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
California residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale. We do not sell personal information.
To exercise any of these rights, contact us at [Email Address]. We will respond within 30 days.
8. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security. We will notify you promptly if we become aware of any breach affecting your data.
9. Third-Party Links
Our website may contain links to third-party sites — farms we admire, partners we work with, and so on. We are not responsible for the privacy practices of those sites and encourage you to read their policies independently.
10. Children's Privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
11. Changes to This Policy
We may update this policy from time to time. When we do, we'll revise the date at the top of the page. If changes are significant, we'll let you know by email or by posting a notice on the site. We encourage you to review this policy periodically.
12. Contact Us
Questions, concerns, or requests regarding this privacy policy are welcome. We mean that.
Ojai Mountain Farm
Ojai, California 93023
website@ojaimountainfarm.com